Privacy Policy

Effective Date: August 2026

At Skin Perfection & Laser Center, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact our clinic, request an appointment, or use our dermatology, laser and aesthetic services.

This policy is designed to provide transparency while helping you understand how your information may be handled.

1. About This Privacy Policy

This Privacy Policy applies to information collected through the Skin Perfection & Laser Center website, online appointment or inquiry forms, telephone communications, WhatsApp communications, social media interactions and other digital channels operated or managed by the clinic.

By using our website or voluntarily providing your information, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

Depending on how you interact with our website and clinic, we may collect information such as:

Personal Information

• Name
• Telephone or mobile number
• Email address
• Appointment details
• General location or address information when voluntarily provided
• Information submitted through contact or consultation forms

Treatment-Related Information

When you voluntarily provide information for a dermatology or aesthetic consultation, this may include relevant information about your:

• Skin concerns
• Hair concerns
• Previous treatments
• Allergies
• Medications
• Medical history
• Treatment preferences
• Relevant health information required for safe clinical care

We only request information that is reasonably relevant to responding to your inquiry, arranging an appointment or providing appropriate clinical services.

3. How We Collect Information

Information may be collected when you:

• Visit our website
• Submit an online contact or appointment form
• Call our clinic
• Contact us through WhatsApp
• Send an email
• Communicate through social media
• Request information about a dermatology or aesthetic treatment
• Book or attend a consultation
• Voluntarily provide information during a treatment or consultation

We may also automatically receive limited technical information when you visit our website, such as browser type, device information, IP address, approximate location and website usage information.

4. How We Use Your Information

Your information may be used for legitimate clinic and website-related purposes, including:

• Responding to inquiries
• Scheduling and managing appointments
• Providing dermatology consultations
• Providing laser and aesthetic treatment services
• Understanding your skin or hair concerns
• Communicating treatment instructions
• Providing appointment reminders
• Responding to questions and requests
• Improving our website and user experience
• Maintaining clinic records
• Managing payments and administrative requirements
• Communicating relevant clinic announcements, offers or services where permitted
• Protecting the security and integrity of our website

We do not intend to use your personal information for purposes unrelated to the services or communications for which it was provided, except where required or permitted by applicable law.

5. Medical and Health Information

Because Skin Perfection & Laser Center provides dermatology, laser and aesthetic services, patients may voluntarily provide information relating to their skin, hair or general medical history.

Medical information may be used by authorized clinical professionals when necessary to:

• Assess treatment suitability
• Identify relevant contraindications
• Plan appropriate treatment
• Monitor treatment progress
• Provide appropriate aftercare
• Improve patient safety

Please avoid submitting unnecessary sensitive medical information through general website forms. Detailed medical information should preferably be discussed directly with the treating medical professional during a consultation.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior and enhance the user experience.

Cookies may help us understand:

• Which pages visitors view
• How visitors navigate the website
• Website performance
• General visitor preferences
• Marketing and advertising performance, where applicable

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Analytics and Third-Party Services

We may use third-party services such as website analytics, advertising, hosting, communication, appointment or social media platforms.

These providers may process certain technical or interaction information according to their own privacy policies.

Third-party services may include technologies used for:

• Website analytics
• Search engine optimization
• Online advertising
• Social media integration
• Website security
• Appointment management
• Communication and messaging

We encourage users to review the privacy policies of third-party platforms when interacting with them.

8. Marketing Communications

If you voluntarily provide your contact information or otherwise consent where required, we may contact you regarding:

• Appointments
• Treatment information
• Clinic updates
• New dermatology or aesthetic services
• Special offers and promotions
• Educational skin and hair care information

You may request that we stop sending promotional communications at any time.

9. Patient Photographs and Before-and-After Images

Photographs may sometimes be taken as part of clinical documentation, treatment monitoring or educational purposes.

Patient photographs, videos or before-and-after images should only be used for marketing, educational or promotional purposes where appropriate authorization or consent has been obtained.

We aim to handle patient images responsibly and respectfully.

10. How We Protect Your Information

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

For this reason, we encourage users not to send highly sensitive information through unsecured online communication channels unless specifically requested by the clinic.

11. Sharing of Personal Information

We do not routinely sell or rent your personal information.

Information may be shared with authorized individuals or service providers where reasonably necessary to operate our clinic, manage appointments, maintain our website, process communications, provide services or comply with legal obligations.

Where third-party service providers are involved, we aim to work with providers that maintain appropriate safeguards for information.

12. Legal and Regulatory Requirements

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable laws or legal requirements
• Respond to lawful requests from authorities
• Protect the safety of patients, staff or others
• Prevent fraud, misuse or security threats
• Protect our legal rights and legitimate interests

13. Data Retention

We retain information only for as long as reasonably necessary for the purposes for which it was collected, including appointment management, clinical documentation, administrative requirements, legal obligations and legitimate business purposes.

The length of time information is retained may vary depending on the nature of the information and applicable requirements.

14. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to certain information we hold about you
• Request correction of inaccurate information
• Request deletion where legally applicable
• Withdraw consent for certain communications
• Object to certain uses of your information
• Request information about how your data is handled

Some requests may be subject to legal, medical-record or administrative requirements.

15. Children’s Privacy

Our website is not specifically designed to collect personal information from children.

Where a minor requires dermatology or aesthetic care, information should generally be provided by a parent, guardian or other legally authorized individual as appropriate.

16. External Websites and Social Media

Our website may contain links to external websites or social media platforms.

Once you leave our website, the privacy practices of the external platform will apply. Skin Perfection & Laser Center is not responsible for the privacy policies, security or content of third-party websites.

17. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our services, technology, website functionality, legal requirements or privacy practices.

Any updated version will be published on this page with a revised effective date.

We encourage visitors to review this page periodically.

18. Contact Us About Privacy

If you have questions about this Privacy Policy or would like to ask about the personal information you have provided to us, please contact:

Skin Perfection & Laser Center
Dr. Sommiya Anum
FCPS Dermatology & Aesthetics

📞 0333 342 6694 | 0332 422 1810
🌐 https://skinperfectioncenter.com/
📍 36 MB, Sector B, Phase 6 DHA, Lahore, Pakistan

19. Your Acceptance

By using the Skin Perfection & Laser Center website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the website.

Skin Perfection & Laser Center — Protecting Your Privacy While Providing Professional Dermatology, Laser & Aesthetic Care in Lahore.